design: inbound-upstream-result - held, and a bounce with no return address

Findings of the reviews of the row (2026-10-16): a message the filter had
held is "held" in the Upstream column - in the queue, not tried until it is
released - and not "queued"; and a bounced message is said to have bounced
to its sender only when it had a return address (Postfix does not bounce
mail from the null sender). The help's Inbound log topic says both.
check.py: 0 violations.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>

docs/assets/panel-redesign/panel/help.html

@@ -137,7 +137,7 @@
           <div class="sp-help-topic" id="upstream"><h3>Upstream</h3><p>The upstream is the server that actually holds the mailboxes. Give its host and port — used exactly as written, with no MX lookup — and choose the TLS for the hop to it: Opportunistic uses TLS when the upstream offers it and otherwise sends in the clear; Required sends only over TLS, and the mail waits in the queue while the upstream does not offer it or the TLS handshake fails - an upstream that answers STARTTLS with a permanent error bounces it; Off never uses TLS. While the upstream does not answer, Postfix keeps the mail and retries as for any other mail.</p></div>
           <div class="sp-help-topic" id="recipients"><h3>Valid recipients</h3><p>Choose whom this domain accepts. Listed addresses only: the relay accepts exactly the addresses you list, one per line or comma-separated, and refuses any other while the sender is still connected, so it never has to send a bounce for them. Any recipient: everything at the domain is accepted and passed on, and an address the upstream then rejects comes back as a bounce from this server to a sender who is often forged — backscatter. Prefer a list, and keep it in step with the mailboxes upstream.</p></div>
           <div class="sp-help-topic" id="filter"><h3>Spam filter</h3><p>The spam filter belongs to the server, not to a domain. The server's administrator attaches it in the server's <code>.env</code>, and from then on every inbound domain is screened by it before mail is handed on; the box shows on or off and has nothing to switch. Off means mail goes to the upstream unfiltered. While the filter is down, mail is either accepted unfiltered (the default) or refused with a temporary error, so the sending server tries again later, as the server's setting says; the box states which.</p></div>
-          <div class="sp-help-topic" id="inbound-log"><h3>Inbound log</h3><p>One row per recipient of a message offered on port 25 for an inbound domain, with what was decided: <span class="tag is-success is-light">accept</span> — taken for the upstream; <span class="tag is-danger is-light">reject</span> — refused for good; <span class="tag is-warning is-light">tempfail</span> — the sender was asked to come back later; <span class="tag is-primary is-light">quarantine</span> — held by the filter. <em>Why</em> names who decided. <code>rspamd</code> is the spam filter, with its action, the score against the reject threshold and the heaviest symbols; <code>postfix</code> is the relay's own rule — an unknown recipient, a sender domain that does not exist — with its reply; <code>selfpost</code> means nobody judged the message: it was relayed with no filter attached. <em>Upstream</em> says what became of an accepted message: <span class="tag is-light">queued</span> — not tried yet; <span class="tag is-success is-light">sent</span> — the upstream took it; <span class="tag is-warning is-light">deferred</span> — the upstream put it off or could not be reached, and Postfix tries again; <span class="tag is-danger is-light">bounced</span> — the upstream refused it, or it waited in the queue too long, and the sender was sent a bounce. It opens the last reply and the host that gave it. A refused message has no upstream result, and neither has a row logged before 2.10.0.<br><br>Accepted mail is recorded as it passes; refused mail is read from <code>mail.log</code>, so its row has no subject, and a message refused after its text was sent is one row however many recipients it had. A refusal to relay for a domain that is not an inbound one is every scanner on the internet and is not recorded. Rows are kept for the number of days set in Settings, and never more than 10 000.</p></div>
+          <div class="sp-help-topic" id="inbound-log"><h3>Inbound log</h3><p>One row per recipient of a message offered on port 25 for an inbound domain, with what was decided: <span class="tag is-success is-light">accept</span> — taken for the upstream; <span class="tag is-danger is-light">reject</span> — refused for good; <span class="tag is-warning is-light">tempfail</span> — the sender was asked to come back later; <span class="tag is-primary is-light">quarantine</span> — held by the filter. <em>Why</em> names who decided. <code>rspamd</code> is the spam filter, with its action, the score against the reject threshold and the heaviest symbols; <code>postfix</code> is the relay's own rule — an unknown recipient, a sender domain that does not exist — with its reply; <code>selfpost</code> means nobody judged the message: it was relayed with no filter attached. <em>Upstream</em> says what became of an accepted message: <span class="tag is-light">queued</span> — not tried yet; <span class="tag is-primary is-light">held</span> — held in the queue by the filter, not tried until it is released; <span class="tag is-success is-light">sent</span> — the upstream took it; <span class="tag is-warning is-light">deferred</span> — the upstream put it off or could not be reached, and Postfix tries again; <span class="tag is-danger is-light">bounced</span> — the upstream refused it, or it waited in the queue too long, and the sender was sent a bounce, if it had a return address. It opens the last reply and the host that gave it. A refused message has no upstream result, and neither has a row logged before 2.10.0.<br><br>Accepted mail is recorded as it passes; refused mail is read from <code>mail.log</code>, so its row has no subject, and a message refused after its text was sent is one row however many recipients it had. A refusal to relay for a domain that is not an inbound one is every scanner on the internet and is not recorded. Rows are kept for the number of days set in Settings, and never more than 10 000.</p></div>
           <div class="sp-help-topic" id="filter-lists"><h3>Filter lists</h3><p>Two lists for the whole server that correct the spam filter by hand. An entry is a sender address, a sender domain — that domain, not its subdomains — or a client address or network in CIDR form. A sender on the Deny list is refused outright. A sender on the Allow list is given a weight no spam score outweighs, so the filter lets it through. The sender's address is whatever the sending server says it is - anyone can claim to be a sender you allow - so allow a client address or network where you can, and a sender address only for mail you would rather receive forged than lose. When entries of both lists match one message, <strong>Deny wins</strong>.<br><br>SelfPost does not apply the lists itself: it writes them as files under <code>/data/antispam/</code>, and rspamd rereads a file within seconds of a change. With the spam filter off the lists are kept and can be edited, but nothing reads them. The sender matched is the envelope sender — the one in the log — not the From line a mail program shows. Matched counts the messages in the Inbound log that the entry decided, so it reaches back as far as the log does; never means not once in that time, and such an entry is one to consider removing.</p></div>
         </div>
         <div class="box">

docs/assets/panel-redesign/panel/src/help.html

@@ -71,7 +71,7 @@
           <div class="sp-help-topic" id="upstream"><h3>Upstream</h3><p>The upstream is the server that actually holds the mailboxes. Give its host and port — used exactly as written, with no MX lookup — and choose the TLS for the hop to it: Opportunistic uses TLS when the upstream offers it and otherwise sends in the clear; Required sends only over TLS, and the mail waits in the queue while the upstream does not offer it or the TLS handshake fails - an upstream that answers STARTTLS with a permanent error bounces it; Off never uses TLS. While the upstream does not answer, Postfix keeps the mail and retries as for any other mail.</p></div>
           <div class="sp-help-topic" id="recipients"><h3>Valid recipients</h3><p>Choose whom this domain accepts. Listed addresses only: the relay accepts exactly the addresses you list, one per line or comma-separated, and refuses any other while the sender is still connected, so it never has to send a bounce for them. Any recipient: everything at the domain is accepted and passed on, and an address the upstream then rejects comes back as a bounce from this server to a sender who is often forged — backscatter. Prefer a list, and keep it in step with the mailboxes upstream.</p></div>
           <div class="sp-help-topic" id="filter"><h3>Spam filter</h3><p>The spam filter belongs to the server, not to a domain. The server's administrator attaches it in the server's <code>.env</code>, and from then on every inbound domain is screened by it before mail is handed on; the box shows on or off and has nothing to switch. Off means mail goes to the upstream unfiltered. While the filter is down, mail is either accepted unfiltered (the default) or refused with a temporary error, so the sending server tries again later, as the server's setting says; the box states which.</p></div>
-          <div class="sp-help-topic" id="inbound-log"><h3>Inbound log</h3><p>One row per recipient of a message offered on port 25 for an inbound domain, with what was decided: <span class="tag is-success is-light">accept</span> — taken for the upstream; <span class="tag is-danger is-light">reject</span> — refused for good; <span class="tag is-warning is-light">tempfail</span> — the sender was asked to come back later; <span class="tag is-primary is-light">quarantine</span> — held by the filter. <em>Why</em> names who decided. <code>rspamd</code> is the spam filter, with its action, the score against the reject threshold and the heaviest symbols; <code>postfix</code> is the relay's own rule — an unknown recipient, a sender domain that does not exist — with its reply; <code>selfpost</code> means nobody judged the message: it was relayed with no filter attached. <em>Upstream</em> says what became of an accepted message: <span class="tag is-light">queued</span> — not tried yet; <span class="tag is-success is-light">sent</span> — the upstream took it; <span class="tag is-warning is-light">deferred</span> — the upstream put it off or could not be reached, and Postfix tries again; <span class="tag is-danger is-light">bounced</span> — the upstream refused it, or it waited in the queue too long, and the sender was sent a bounce. It opens the last reply and the host that gave it. A refused message has no upstream result, and neither has a row logged before 2.10.0.<br><br>Accepted mail is recorded as it passes; refused mail is read from <code>mail.log</code>, so its row has no subject, and a message refused after its text was sent is one row however many recipients it had. A refusal to relay for a domain that is not an inbound one is every scanner on the internet and is not recorded. Rows are kept for the number of days set in Settings, and never more than 10 000.</p></div>
+          <div class="sp-help-topic" id="inbound-log"><h3>Inbound log</h3><p>One row per recipient of a message offered on port 25 for an inbound domain, with what was decided: <span class="tag is-success is-light">accept</span> — taken for the upstream; <span class="tag is-danger is-light">reject</span> — refused for good; <span class="tag is-warning is-light">tempfail</span> — the sender was asked to come back later; <span class="tag is-primary is-light">quarantine</span> — held by the filter. <em>Why</em> names who decided. <code>rspamd</code> is the spam filter, with its action, the score against the reject threshold and the heaviest symbols; <code>postfix</code> is the relay's own rule — an unknown recipient, a sender domain that does not exist — with its reply; <code>selfpost</code> means nobody judged the message: it was relayed with no filter attached. <em>Upstream</em> says what became of an accepted message: <span class="tag is-light">queued</span> — not tried yet; <span class="tag is-primary is-light">held</span> — held in the queue by the filter, not tried until it is released; <span class="tag is-success is-light">sent</span> — the upstream took it; <span class="tag is-warning is-light">deferred</span> — the upstream put it off or could not be reached, and Postfix tries again; <span class="tag is-danger is-light">bounced</span> — the upstream refused it, or it waited in the queue too long, and the sender was sent a bounce, if it had a return address. It opens the last reply and the host that gave it. A refused message has no upstream result, and neither has a row logged before 2.10.0.<br><br>Accepted mail is recorded as it passes; refused mail is read from <code>mail.log</code>, so its row has no subject, and a message refused after its text was sent is one row however many recipients it had. A refusal to relay for a domain that is not an inbound one is every scanner on the internet and is not recorded. Rows are kept for the number of days set in Settings, and never more than 10 000.</p></div>
           <div class="sp-help-topic" id="filter-lists"><h3>Filter lists</h3><p>Two lists for the whole server that correct the spam filter by hand. An entry is a sender address, a sender domain — that domain, not its subdomains — or a client address or network in CIDR form. A sender on the Deny list is refused outright. A sender on the Allow list is given a weight no spam score outweighs, so the filter lets it through. The sender's address is whatever the sending server says it is - anyone can claim to be a sender you allow - so allow a client address or network where you can, and a sender address only for mail you would rather receive forged than lose. When entries of both lists match one message, <strong>Deny wins</strong>.<br><br>SelfPost does not apply the lists itself: it writes them as files under <code>/data/antispam/</code>, and rspamd rereads a file within seconds of a change. With the spam filter off the lists are kept and can be edited, but nothing reads them. The sender matched is the envelope sender — the one in the log — not the From line a mail program shows. Matched counts the messages in the Inbound log that the entry decided, so it reaches back as far as the log does; never means not once in that time, and such an entry is one to consider removing.</p></div>
         </div>
         <div class="box">